Privacy policy

The purpose of this confidentiality policy is to inform users of our website of the personal information we collect, as well as the following information, where applicable:

A) The personal information we collect
B) How the information collected is used
C) Who has access to the information collected
D) Website users’ rights
E) The website’s cookie policy

This confidentiality policy operates in conjunction with our website’s General Terms and Conditions.

Applicable Laws

This policy complies with the provisions set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of website location. This confidentiality policy aims to comply with the GDPR. Where there are inconsistencies between this policy and the GDPR, the GDPR shall apply.

For residents of the State of California, this confidentiality policy aims to comply with the California Consumer Privacy Act (CCPA). Where there are inconsistencies between this policy and the CCPA, the State’s legislation will apply. If we find inconsistencies, we will change our policy to comply with the relevant law.


When using our website, users acknowledge that they consent to:
A) the terms outlined in this confidentiality policy, and
B) the collection, use, and retention of information specified in this policy.

Personal information we collect

Data collected automatically

When you visit and use our site, we may automatically collect and retain the following information:
A) Location
B) Hardware and software information
C) Links a user clicks while browsing the website
D) Content the user views on our website

Data collected non-automatically

We may also collect the following information when you use certain features of our website:

A) First and last name
B) Email address
C) Telephone number

This information may be collected in the following ways:
Requests for information, applications to become a distributor, and job applications.

Note that we collect only the information required to fulfill the purpose described in this confidentiality policy. We do not collect additional information without informing you in advance.

How we use personal information

Personal information collected on our site is used solely for the purposes specified in this policy, or indicated on the relevant pages of our website. We will not use your personal information for purposes other than those we have disclosed.

Data collected automatically is used for the following purposes:

A) Statistics

Information we collect when the user uses certain features may be used for the following purposes:

A) Communication

Those with whom we share personal information


We may disclose, to any member of our organization, user information which they may reasonably need to know, for the purposes outlined in this policy.

Third parties

No third parties have access to user information.

Additional Disclosures

We undertake not to sell or share your information to third parties, except in the following cases:

A) where required by law
B) when required for any legal proceeding
C) to establish or protect our legal rights
D) to buyers, or potential buyers, of this company in the event that we seek to sell the company

If you follow links from our website to a different website, note that we are not responsible, and have no control over their confidentiality policies and practices.

Length of time we retain personal information

We do not retain users’ information any longer than required to fulfill the purposes for which the information was gathered.

How we protect your personal information

In order to ensure the security of your information, we use the Transport Layer Security protocol to transmit personal information within our system.

All data retained in our system is properly secured, and is accessible only to our employees. Our employees are bound by strict confidentiality agreements, and a violation of such agreements would result in employee termination.

While we take all reasonable precautions to ensure that our user information is secure, and to protect users, the risk of prejudice exists. All or part of the internet may, at times, be unsecured; consequently, we are unable to guarantee the security of user information beyond what is reasonably practical.


For residents of the EU, the GDPR specifies that persons less than 15 years of age are considered minors for the purposes of collecting information. Minors must have the consent of a legal representative for their information to be collected, processed, and used.

Your rights as a user

As a user, you have the right to access all the personal information we have collected. In addition, you have the right to update or correct any personal information in our possession, provided it is acceptable under the law.

You may choose to delete or modify your consent to the use and collection of information at any time, provided it is legally acceptable to do so, and that you have informed us within a reasonable timeframe.

How to modify, delete or challenge information collected

If you want your information to be deleted or modified in any way, please contact our Privacy Officer, at:

Wickham Hardwood Flooring
1031, 7e Rang, Wickham (Qc) Canada J0C 1S0
1 819 398-6303

Cookies Policy

A cookie is a small file, stored on a user’s hard drive by the website. Its purpose is to collect information about the user’s browsing habits.

We use the following types of cookies on our website:

A) Analytics cookies
These allow us to improve the design and functionality of our website by collecting data about the content you access and interact with when using our website.
B) Targeting cookies
These cookies collect data about how you use the website and your preferences. This helps us make the information you see on our website more relevant and personalized to you.

You may choose to be notified every time a cookie is sent. You may also choose to deactivate cookies entirely in your browser, but this may reduce the quality of your user experience.

Third-party cookies

We may use third-party cookies on our website for the following purposes:
1) Monitor user preferences to adjust ads based on their interests.


This confidentiality policy may be amended on occasion, to maintain compliance with the law and take into account any changes to our information collection process. We recommend that our users review our policy from time to time, to ensure they are aware of any updates. As needed we will inform users by email of any amendments made to this policy.


If you have any questions, feel free to contact us, at:
1031, 7e Rang, Wickham (Qc) Canada  J0C 1S0
1 819 398-6303

The person responsible for the company’s protection of personal information is Mr. David Deshaies. You can contact him at 1 819 398-6303 ext. 212 or by email.

Effective date: January 3, 2023